***Thompson Peak Internal Medicine now offering Telehealth Visits!***
Please contact our team to schedule.
EXPANDING IN-OFFICE SERVICES
To our valued patients,
We will continue to practice recommended precautions as Covid-19 restrictions are eased. We will be abiding by the CDC guidelines as well as Federal and State mandates, prioritizing health and safety for both patients and staff. In Accordance with the Department of Health Services we will be implementing the following precautions:
- We offer both in office and telemedicine appointments
- Patients have the option to wait in their vehicle after checking in and will be called when the provider is ready
- Maintaining physical distancing of 6 feet, except where distancing cannot be achieved such as obtaining vitals, drawing blood and physical examination.
- Employees will wear face masks
- Employees will wear gloves when coming into contact with patients
- We require that patients and anyone accompanying them wear masks while in the office
- We ask that you do not bring additional individuals with you into your appointment unless necessary, such as to assist with mobility or communication issues. Please call ahead if you have any questions
- Hand sanitizer is available at multiple locations for patient use
FOR OUR PATIENTS BEING SEEN IN OFFICE - Please stay home if you are sick. We recommend that if you are at higher risk for severe illness, that you utilize our telemedicine visits unless otherwise instructed. People at higher risk for severe illness include adults 65 or older and people of any age who have serious underlying medical conditions including diabetes, COPD, heart disease.
Thank you for your patience and understanding.
Telemedicine visits are like your in-office routine or acute visits but performed online through a video chat platform. Normal copayments, deductibles, and coinsurance balances apply just like your in-office visits.
The CDC and the President's Coronavirus Task Force are encouraging individuals to continue their routine health maintenance through telehealth platforms to ensure continuity of care and safe management of your ongoing health.
We utilize Zoom.us for our telehealth visits.
Zoom does not require you to have an account and the process is simple.
1. log on to zoom.us or download the Zoom app on your phone
2. tap on Join Meeting
3. enter Meeting ID which is a 9-12 digit number provided by a member of our staff
4. enter Password which is a combination of 6 numbers and letters provided by a member of our staff
Make sure that you allow video and audio access in the Zoom application to ensure 2-way communication with the medical provider.
Make sure the volume on your phone or computer is turned up and that you audio is not muted
The patient hereby understands:
- They must be located within the state of Arizona.
- They certify that they are at least 18 years of age and qualified under the laws of AZ to make medical decisions on their behalf.
- They retain the option to refuse the delivery of healthcare services via telemedicine at any time without affecting their right to future care or treatment and without risking the loss or withdrawal of any program benefit to which they would otherwise be entitled.
- The patient will have access to all medical information resulting from telemedicine services as provided by applicable law for access to your medical records.
- Should this service not be covered by their insurance, the copay is non-refundable.
- A telehealth visit is billed at the same level as an office visit with all applicable charges.
SONORA QUEST LABORATORY
Our office is pleased to provide a Sonora Quest Laboratory Phlebotomist on site to exclusively serve our patients.
This means that there is typically no or minimal wait time.
The number of patients being seen is limited to comply with social distancing guidelines.
By appointment only at this time, please call our main office number to schedule.
***SQL is not currently able to collect Coronavirus test samples at this facility***
*** Availability of SQL Phlebotomist may vary due to ongoing pandemic***
INFORMATION ON CORONVIRUS (COVID-19)
What is Coronavirus?
- COVID-19, is a new strain of Coronavirus. It is in the same family of viruses as SARS and MERS
How is it transmitted?
- Coronavirus is transmitted through droplets spread through cough, sneezing or touch
What are the symptoms and how serious is it?
- Cough, fever, shortness of breath, sore throat, chills, muscle aches, loss of smell and loss of taste. Some individuals may experience GI symptoms such as nausea, vomitting and diarrhea. Symptoms can range from asymptomatic or mild to severe.
- Most people have had mild disease. Most of the serious cases were in older patients and/or patients with complex medical conditions
How is it treated?
- Currently there is no specific treatment or vaccine for Coronavirus. Treatment is supportive care to help relieve symptoms. However, some companies are working on vaccines and some expiramental treatments are being utilized in severe cases.
How can it be prevented?
- Best way to prevent is good hand washing with soap and water for at least 20 seconds. If soap/water not available, use hand sanitizer with at least 60% alcohol
- Avoid touching hands to face and eyes.
-Wear a mask in public.
- If you are sick, stay home. Cough or sneeze into your elbow if you have no mask.
- Avoid close contact with people who are sick.
- Clean surfaces regularly with products labeled effective against bacteria and viruses.
What to do if you are exposed or you think you may have or at risk for Coronavirus?
- If you have had contact with someone with COVID19 or think you may have contracted the virus please call our office for medical advice.
- If you are having any respiratory distress, go to the ER, let them know you are at risk for Coronavirus
Protecting yourself and the community
- Keep yourself informed and know where to find up to date information (CDC.gov, azdhs.gov, who.int)
- Know the signs and symptoms of COVID-19 and what to do if you are sick
- Get Vaccinated!
Important Travel Restrictions
- Delay travel plans if able and follow CDC recommendations for travel
- For up to date information on travel recommendations please refer to: www.cdc.gov
What is the risk for Maricopa County and Arizona?
- For best up to date information on risk in Arizona and Maricopa county: www.maricopa.gov/coronavirus
Thompson Peak Internal Medicine
7010 E. Chauncey Lane Suite 145
Phoenix, Arizona 85054
Gary A. Betz, II, MD
Copyright 2007 © Thompson Peak Internal Medicine. All Rights Reserved.